2026_Program_layout - Flipbook - Page 20
FANS’
TO ISOTOPES PARK
Park Box Of昀椀ce. Tickets for of昀椀cial games which are suspended
Parking Continued
There are a limited number of disabled parking spaces available on after becoming of昀椀cial contests do not qualify as rain checks.
a 昀椀rst-come, 昀椀rst-served basis in Lots A and C. Over昀氀ow disabled
Rain Check Policy FAQs
parking is available adjacent to the Stadium West Lot directly
south of Isotopes Park on a 昀椀rst-come, 昀椀rst-served basis.
SHOULD THE FANS KEEP THEIR ORIGINAL TICKETS?
- Absolutely – this is a requirement
Availability of parking around the stadium is subject to change.
- If they have digital tickets, the Isotopes Park Box Of昀椀ce staff
can look up those accounts accordingly. They will need to
Pepsi Porch
provide your Ticketmaster account number or seat location to
The Pepsi Porch is an exclusive hospitality area located behind
assist in this process.
Section 123 designed for groups of 20-28. Those interested in
booking an event in this area can contact the Isotopes Group Sales
DO THE TICKETS NEED TO BE EXCHANGED RIGHT AWAY
Department at (505) 924-2255.
AFTER THE GAME IS POSTPONED?
- No - tickets can be exchanged when convenient for the fan.
Pets & Service Animals
- Depending on the circumstances, the Box Of昀椀ce will stay
Pets, other than service animals, are not permitted inside
open after the game is called to accommodate fans who want to
Isotopes Park. Service Animals, as de昀椀ned by the Americans with
exchange their tickets at that time.
Disabilities Act, are welcome at Isotopes Park, provided they are
- Otherwise, fans can return any time during normal Box Of昀椀ce
accompanied by the handler and leashed at all times.
hours to make their exchanges.
- Fans can also come to the Box Of昀椀ce the night of the game they
Phone Number
want to attend and make the exchange at that time keeping in
The main number to the Isotopes Park Administrative Of昀椀ce is
mind that seating is based on availability.
(505) 924-2255.
- Remember, all exchanges are based on availability of seating at
the time of exchange for the new game.
Programs
The 2026 Souvenir Program is available online via the Isotopes
HOW/WHERE TO MAKE EXCHANGES?
website (abqisotopes.com).
- Exchanges must be made exclusively at the Isotopes Park Box
Of昀椀ce.
Prohibited Items
No bottles, cans, food, beverages or containers may be brought
WHAT SEATS WILL THE FAN GET FOR THE NEW GAME?
into Isotopes Park, with the exception of sealed bottled water.
- The tickets from the postponed game will be exchanged for new
For everyone’s safety, the Isotopes do not allow laser pointers,
seats of equal or lesser value.
noisemakers, 昀椀reworks, weapons, nets or any other item that
- If it’s possible for the fan to get the same seats for the new
may be considered dangerous or may interfere with another fan’s
game, the Box Of昀椀ce will do their best to accommodate.
enjoyment of the game. Major League Baseball rules prohibit all
- Remember that all exchanges are based on availability and no
bags, except medical bags and manufactured diaper bags, from
upgrades are allowed on rain checks.
entering the venue (see “Bags” policy, above). Please be aware
this is a partial list of prohibited items and any questions should
IF THE TICKETS ARE EXCHANGED FOR THE DATE ON WHICH
be directed to the Administrative Of昀椀ces at (505) 924-2255.
THE MAKE-UP GAME HAS BEEN SCHEDULED AS PART OF A
DOUBLEHEADER, ARE THE TICKETS GOOD FOR BOTH GAMES
Promotional Items
OR ONLY ONE OF THE GAMES?
See “Giveaways.”
- Tickets are good for both games on the date printed on the
tickets.
Radio Broadcasts
All Isotopes games can be heard on KNML 610 AM/95.9 FM
WHAT ABOUT FANS WHO ARE ALREADY TICKETED FOR THE
“The Sports Animal.” Occasionally, game broadcasts may be
RESCHEDULED GAME?
moved to KTBL 1050 AM. Additionally, all games can be heard at
- Tickets with the date of the doubleheader are valid for both
abqisotopes.com.
games, and the fan will sit in that same seat for both games.
Radios
HOW ARE PROMOTIONS AND GIVEAWAYS HANDLED?
Hand-held radios are welcome at Isotopes Park as long as they
- If a promotional giveaway was originally scheduled on a date
do not interfere with other guests’ enjoyment of the game. The
that has now been made part of a doubleheader, the giveaway will
Isotopes reserve the right to ask any guest to discontinue use of
be handed out when the gates open for the 昀椀rst game.
such devices.
Rain Check Policy
If an of昀椀cial game is not played, that being 4 1⁄2 innings if the
Isotopes are leading or 5 innings if the game is tied or if the
visiting team is leading, the ticket may be used as a rain check.
In this case, the ticket may be exchanged for a ticket of equal or
lesser value, based on seating availability, for any future 2026
regular season, non-premium home game (excludes May 3, July
19, August 22). Exchanges are accepted exclusively at the Isotopes
20
CAN FANS GET REFUNDS INSTEAD OF RAIN CHECKS?
- As stated on the tickets, refunds are not issued.
- All fans should be directed to the Box Of昀椀ce for any additional
questions.
2025 ALBUQUERQUE ISOTOPES SOUVENIR PROGRAM
