2026_Program_layout - Flipbook - Page 15
TO ISOTOPES PARK
FANS’
This “Fans A-to-Z Guide” contains answers to questions that are frequently asked
by fans. References to “Isotopes Park” are interchangeable with “Rio Grande
Credit Union Field at Isotopes Park” and may be shortened due to spacing
limitations or brevity. If you have additional questions about the contents of this
A-Z Guide or anything else about our operation, you are encouraged to ask one
of our staff members. This information is subject to change.
3rd Floor Bridge Hospitality Area
The 3rd Floor Bridge Hospitality Area is an exclusive hospitality area
located on the Club Level and accommodates groups of 20. For additional
info or to book an event in this area, please contact the Group Sales
Department at (505) 924-2255.
Accessible Seating
Accessible seating is reserved for guests with accessible requirements
and their companions. Guests requiring accessible seating may purchase
one (1) accessible seat and up to three (3) companion seats adjacent to the
accessible seat. Depending upon availability, seats for additional guests
will be located as close as possible to the accessible space.
Clear Bag Policy.
●
Bags within bags will not be permitted -- all items must be
clearly visible within one acceptable/approved clear bag.
●
For guests with medical or childcare needs such as diapers,
wipes, formula, bottles, breast pumps, insulin, or medications those items
may be brought in a separate non-clear medical or diaper bag, and those
bags are subject to search upon entry into the stadium. Only childcare
or medical items may be carried inside of these bags; all other personal
items must be carried in an approved clear bag.
●
Any bags not meeting these requirements will not be allowed
inside the ballpark. If a bag is turned away at the gate due to not following
the clear bag policy, it will need to be returned to the fan’s vehicle or
placed in a rental locker. The Isotopes do not provide free storage for
bags.
●
Blankets and jackets must be carried in separately and are
subject to search.
Prohibited items will not be allowed inside the ballpark (see “prohibited
items” for more information).
Isotopes Park is committed to working with guests on a case-by-case basis
to adequately accommodate individual needs. All ticket sales are based on
availability.
Banners and Signs
Commercial banners and signs are not allowed in Isotopes Park without
express written consent from the Albuquerque Isotopes.
Isotopes Park is fully accessible. Guests may enter Isotopes Park at any of
the entry gates. Ramps are provided at all entries, and there are elevators
that will take patrons to the Club Level if they choose those seats.
Beverages, Food & Containers
No bottles, cans, food, beverages or containers may be brought into
Isotopes Park, with the exception of sealed bottled water. Oak View Group
(OVG) Hospitality will make every effort to accommodate fans with dietary
restrictions.
Alcohol Management
No alcoholic beverages may be brought into or removed from Isotopes
Park. New Mexico State Law prohibits the sale of alcoholic beverages to
persons under the age of 21.
Birthday/Anniversary Announcements
See “Message Board.”
Please note the following policies:
●
Patrons will be required to show proper proof of age when
purchasing alcoholic beverages at Isotopes Park.
●
New Mexico Law prohibits patrons from purchasing and/or
possessing more than two alcoholic beverages at a time.
●
Alcohol will not be served after the bottom of the 7th inning. This
policy varies for 7-inning games or games with extended rain delays.
●
The Albuquerque Isotopes and Oak View Group (OVG) Hospitality
reserve the right to deny the sale of alcoholic beverages to any guests.
●
Do not allow anyone to attempt to drive if intoxicated. Assist
guests to the CNM Guest Services Booth to arrange a ride.
Box Of昀椀ce
The Isotopes Park Box Of昀椀ce hours during the season are:
Autograph Requests
Guests may make autograph requests from the Isotopes and visiting teams
up to 15 minutes prior to game time. The best access to the players would
be along the retaining walls near the dugouts. Guests are asked not to
climb or lean on top of the dugouts and will be asked to move 15 minutes
prior to game time per Major League Baseball rules.
In addition to purchasing tickets at the Isotopes Park Box Of昀椀ce, fans
may purchase tickets online by visiting abqisotopes.com or www.
ticketmaster.com.
Baby Changing Tables
Baby changing tables are located in all restrooms at Isotopes Park. There
are “Family Restrooms” located on the concourse (both 1st and 3rd base
side), Club Level and Press Level.
Cameras
Still and hand-held video cameras are permitted at Isotopes Park, but
tripods cannot be set up that block the view of other guests. Video
reproduction is strictly prohibited without express written consent from
the Albuquerque Isotopes.
Bags
The Albuquerque Isotopes encourage fans to leave all bags at home to
speed up the entry process into the stadium.
If a fan chooses to bring in a bag, the following rules apply:
●
All bags are subject to search
●
Each fan may carry one bag of any size that is clear plastic, vinyl,
or PVC, or a clear plastic freezer bag (Ziploc bag or similar).
●
Palm-sized clutch purses or wallets do not need to abide by the
Non-Game Days:
Monday - Friday: 10:00 am – 5:00 pm
Saturday and Sunday: Closed
Game Days:
Tuesday - Saturday: 10:00 am – Conclusion of the game
Sunday day games: 10:00 am – Conclusion of the game
Sunday night games: 12:00 pm – Conclusion of the game
There are no refunds or exchanges for individual game tickets. All sales
are 昀椀nal.
‘
Children Tickets
Children two years of age and older require a ticket to enter Isotopes
Park. Children under the age of two years are not required to have a ticket
unless they will occupy their own seat. Children ages two through 12
are eligible for a $2 discount (excluding May 3, July 19, August 22) in the
Reserved Level only.
2025 ALBUQUERQUE ISOTOPES SOUVENIR PROGRAM
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