2025 Program layout - Flipbook - Page 23
FANS’
TO ISOTOPES PARK
Parking Continued
There are a limited number of disabled parking spaces available on
a 昀椀rst-come, 昀椀rst-served basis in Lots A and C. Over昀氀ow disabled
parking is available adjacent to the Stadium West Lot directly
south of Isotopes Park on a 昀椀rst-come, 昀椀rst-served basis.
Availability of parking around the stadium is subject to change.
Pepsi Porch
The Pepsi Porch is an exclusive hospitality area located behind
Section 123 designed for groups of 20-28. Those interested in
booking an event in this area can contact the Isotopes Group Sales
Department at (505) 924-2255.
Pets & Service Animals
Pets, other than service animals, are not permitted inside
Isotopes Park. Service Animals, as de昀椀ned by the Americans with
Disabilities Act, are welcome at Isotopes Park, provided they are
accompanied by the handler and leashed at all times.
Phone Number
The main phone number to the Isotopes Park Administrative
Of昀椀ces is (505) 924-2255.
Programs
The Souvenir Program is available online via the Isotopes website
(abqisotopes.com).
Prohibited Items
No bottles, cans, food, beverages or containers may be brought
into Isotopes Park, with the exception of sealed bottled water.
For everyone’s safety, the Isotopes do not allow laser pointers,
noisemakers, 昀椀reworks, weapons, nets or any other item that
may be considered dangerous or may interfere with another fan’s
enjoyment of the game. Major League Baseball rules prohibit all
bags, except medical bags and manufactured diaper bags, from
entering the venue (see “Bags” policy, above). Please be aware
this is a partial list of prohibited items and any questions should
be directed to the Administrative Of昀椀ces at (505) 924-2255.
Promotional Items
See “Giveaways.”
Radio Broadcasts
All Isotopes games can be heard on KNML 610 AM/95.9 FM
“The Sports Animal.” Occasionally, game broadcasts may be
moved to KTBL 1050 AM. Additionally, all games can be heard at
abqisotopes.com.
Radios
Hand-held radios are welcome at Isotopes Park as long as they
do not interfere with other guests’ enjoyment of the game. The
Isotopes reserve the right to ask any guest to discontinue use of
such devices.
Rain Check Policy
If an of昀椀cial game is not played, that being 4½ innings if the
Isotopes are leading or 5 innings if the game is tied or if the
visiting team is leading, the ticket may be used as a rain check.
In this case, the ticket may be exchanged for a ticket of equal or
lesser value, based on seating availability, for any future 2025
regular season, non-restricted home game (excludes May 4, July
4 and July 5). Exchanges are accepted exclusively at the Isotopes
Park Box Of昀椀ce. Tickets for of昀椀cial games which are suspended
after becoming of昀椀cial contests do not qualify as rain checks.
Rain Check Policy FAQs
SHOULD THE FANS KEEP THEIR ORIGINAL TICKETS?
- Absolutely – this is a requirement
- If they have digital tickets, the Isotopes Park Box Of昀椀ce staff
can look up those accounts accordingly. They will need to
provide your Ticketmaster account number or seat location to
assist in this process.
DO THE TICKETS NEED TO BE EXCHANGED RIGHT AWAY
AFTER THE GAME IS POSTPONED?
- No - tickets can be exchanged whenever it’s convenient for the
fan.
- The Box Of昀椀ce will stay open after the game is called to
accommodate fans who want to exchange their tickets at that
time.
- Otherwise, fans can return any time during normal Box Of昀椀ce
hours to make their exchanges.
- Fans can also come to the Box Of昀椀ce the night of the game they
want to attend and make the exchange at that time keeping in
mind that seating is based on availability.
- Remember, all exchanges are based on availability of seating at
the time of exchange for the new game.
HOW/WHERE TO MAKE EXCHANGES?
- Exchanges must be made exclusively at the Isotopes Park Box
Of昀椀ce.
WHAT SEATS WILL THE FAN GET FOR THE NEW GAME?
- The tickets from the postponed game will be exchanged for new
seats of equal or lesser value.
- If it’s possible for the fan to get the same seats for the new
game, the Box Of昀椀ce will do their best to accommodate the
request.
- Remember that all exchanges are based on availability and no
upgrades are allowed on rain checks.
IF THE TICKETS ARE EXCHANGED FOR THE DATE ON WHICH
THE MAKE-UP GAME HAS BEEN SCHEDULED AS PART OF A
DOUBLEHEADER, ARE THE TICKETS GOOD FOR BOTH GAMES
OR ONLY ONE OF THE GAMES?
- Tickets are good for both games on the date printed on the
tickets.
WHAT ABOUT FANS WHO ARE ALREADY TICKETED FOR THE
RESCHEDULED GAME?
- Tickets with the date of the doubleheader are valid for both
games, and the fan will sit in that same seat for both games.
HOW ARE PROMOTIONS AND GIVEAWAYS HANDLED?
- If a promotional giveaway was originally scheduled on a date
that has now been made part of a doubleheader, the giveaway will
be handed out when the gates open for the 昀椀rst game.
CONTINUED ON PAGE 24
2025 ALBUQUERQUE ISOTOPES SOUVENIR PROGRAM
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