2025 Program layout - Flipbook - Page 17
FANS’
TO ISOTOPES PARK
This “Fans A-to-Z Guide” contains answers to questions that are frequently asked
by fans. References to “Isotopes Park” are interchangeable with “Rio Grande
Credit Union Field at Isotopes Park” and may be shortened due to spacing
limitations or brevity. If you have additional questions about the contents of this
A-Z Guide or anything else about our operation, you are encouraged to ask one
of our staff members. This information is subject to change.
Accessible Seating
Accessible seating is reserved for guests with accessible requirements
and their companions. Guests requiring accessible seating may purchase
one (1) accessible seat and up to three (3) companion seats adjacent to the
accessible seat. Depending upon availability, seats for additional guests
will be located as close as possible to the accessible space.
Isotopes Park is committed to working with guests on a case-by-case basis
to adequately accommodate individual needs. All ticket sales are based on
availability.
Isotopes Park is fully accessible. Guests may enter Isotopes Park at any of
the entry gates. Ramps are provided at all entries, and there are elevators
that will take patrons to the Club Level if they choose those seats.
Alcohol Management
No alcoholic beverages may be brought into or removed from Isotopes
Park. New Mexico State Law prohibits the sale of alcoholic beverages to
persons under the age of 21. In addition, please note the following:
Policy.
• Bags within bags will not be permitted -- all items must be clearly visible
within one acceptable/approved clear bag.
• For guests with medical or childcare needs such as diapers, wipes,
formula, bottles, breast pumps, insulin, or medications those items may
be brought in a separate non-clear medical or diaper bag, and those
bags are subject to search upon entry into the stadium. Only childcare
or medical items may be carried inside of these bags, all other personal
items must be carried in an approved clear bag.
• Any bags not meeting these requirements will not be allowed inside the
ballpark. If a bag is turned away at the gate due to not following the clear
bag policy, it will need to be returned to the fan’s vehicle or placed in a
rental locker.
• Blankets and jackets must be carried in separately and are subject to
search.
Prohibited items will not be allowed inside the ballpark (see “prohibited
items” for more information).
Banners and Signs
Commercial banners and signs are not allowed in Isotopes Park without
express written consent from the Albuquerque Isotopes.
• State law prohibits fans from purchasing/possessing more than two
alcoholic beverages at a time.
Beverages, Food & Containers
No bottles, cans, food, beverages or containers may be brought into
Isotopes Park, with the exception of sealed bottled water. Oak View Group
(OVG) Hospitality will make every effort to accommodate fans with dietary
restrictions.
• Alcohol will not be served after the bottom of the 7th inning. This policy
varies for 7-inning games.
Birthday/Anniversary Announcements
See “Message Board.”
• The Albuquerque Isotopes and Oak View Group (OVG) Hospitality reserve
the right to deny the sale of alcoholic beverages to any guests.
Box Of昀椀ce
The Isotopes Park Box Of昀椀ce is located near the home plate (McKernan
Hall) entrance to Rio Grande Credit Union Field.
• Do not allow anyone to attempt to drive if intoxicated. Assist guests to the
CNM Guest Services Booth to arrange a ride.
The Isotopes Park Box Of昀椀ce hours are:
• Patrons are required to show proper proof of age when purchasing
alcoholic beverages.
Autograph Requests
Guests may make autograph requests from the Isotopes and visiting teams
up to 15 minutes prior to game time. The best access to the players would
be along the retaining walls near the dugouts. Guests are asked not to
climb or lean on top of the dugouts and will be asked to move 15 minutes
prior to game time per Major League Baseball rules.
Baby Changing Tables
Baby changing tables are located in all restrooms at Isotopes Park. There
are “Family Restrooms” located on the concourse (both 1st and 3rd base
side), Club Level and Press Level.
Bags (Clear Bag Policy)
The Albuquerque Isotopes encourage fans to leave all bags at home to
speed up the entry process into the stadium.
If a fan chooses to bring in a bag, the following rules apply:
• All bags are subject to search
• Each fan may carry one bag of any size that is clear plastic, vinyl, or PVC,
or a clear plastic freezer bag (Ziploc bag or similar).
Non-Game Days:
Monday - Friday: 10:00 am – 5:00 pm
Saturday and Sunday: Closed
Game Days:
Tuesday - Saturday: 10:00 am – Conclusion of the game
Sunday day games: 10:00 am – Conclusion of the game
Sunday night games: 12:00 pm – Conclusion of the game
‘
In addition to purchasing tickets at the Isotopes Park Box Of昀椀ce, fans
may purchase tickets online by visiting abqisotopes.com or www.
ticketmaster.com.
There are no refunds or exchanges for individual game tickets. All sales
are 昀椀nal.
Cameras
Still and hand-held video cameras are permitted at Isotopes Park, but
tripods cannot be set up that block the view of other guests. Video
reproduction is strictly prohibited without express written consent from
the Albuquerque Isotopes.
CONTINUED ON PAGE 19
• Palm-sized clutch purses or wallets do not need to abide by the Clear Bag
2025 ALBUQUERQUE ISOTOPES SOUVENIR PROGRAM
17
